Paid Receptionist Internship in Milano Centrale, Italy

Job Description

Our collaborator is a home for all guests, where everyone can experience genuine Italian hospitality. In the hostels, guests are always welcomed with a good plate of pasta, a cold beer, and a family of friends to share them with. Founded in 2011, the company has grown into a solid and dynamic hospitality group with multiple active hostels located in some of Italy’s most beautiful cities. The hostels are lively, social spaces where travellers from all over the world feel at home.

Tasks

• Welcoming guests and assisting with check-in and check-out.
• Providing information about the hostel, services, and the city.
• Handling guest requests in person, by phone, and via email.
• Supporting the booking and reservation processes.
• Keeping reception areas clean and organized.
• Assisting with bar activities and social life in the hostel.

Requirements

• Fluent English.
• Italian is a plus.
• Minimum 3-month internship.
• Availability for 40 hours per week.
  • 8 hours per day, 5 working days, 2 days off.
  • Shift work (morning, evening, and occasional night shifts).
• Positive attitude, flexibility, and a strong team spirit.
• Willingness to obtain an Italian Codice Fiscale before starting the internship.

Conditions

• Monthly reimbursement of €300.
• One bed in a shared dormitory at the hostel.
• Use of the guest kitchen.
• International and informal working environment.
• Valuable hands-on experience in the hospitality industry.

Availability and hours:

• 40 hours per week.
• Shift-based schedule including mornings, evenings, and occasional nights.
• Starting from October.

Location: Milano, Italy.